User manual
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ECOTEL
®
VoIP
ECOTEL
®
ISDN2-1
ECOTEL
®
ISDN2-2
A device for providing network interconnectivity
between VoIP, ISDN and GSM or between ISDN and GSM
User manual
Edition 3.2-EN
VIERLING Communications GmbH
70469.202/20 – 3.2-EN – 20060530
VIERLING Communications GmbH
Pretzfelder Straße 21, D-91320 Ebermannstadt
Postfach 11 65, D-91316 Ebermannstadt
E-Mail: info@vierling.de
Internet:
http://www.vierling.de/
© 2006 VIERLING Communications GmbH, Ebermannstadt
All rights reserved. Any reproduction, further processing or
dissemination of this document or its contents, whether in whole
or in part, by any means is expressly prohibited without the prior
written consent of VIERLING Communications GmbH.
We reserve the right to make changes without prior notice. Please
note that great care was exercised in the preparation of this text.
However, VIERLING Communications GmbH does not accept any
liability for any errors that might be present in the text.
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 3
Content
1
Introduction ...................................................................... 9
1.1
Overview: Please read this first! ....................................... 10
1.2
Safety instructions ............................................................ 11
2
Getting started................................................................ 14
2.1
Overview: Getting ECOTEL up and running ..................... 15
2.2
Installation guideline ......................................................... 16
2.2.1
Determining the connection type.......................... 16
2.2.2
Preparing for installation ...................................... 17
2.2.3
Connecting the device ......................................... 18
2.2.4
Setting up the USB interface................................ 19
2.2.5
Installing the configuration software ..................... 21
2.2.6
Configuration steps in Service Gear..................... 22
2.2.7
Configuration steps in Gateway Configuration ..... 24
2.2.8
Configuration steps in Basic Configuration .......... 26
2.2.9
Configuration steps in User Registration.............. 28
2.2.10
Configuration steps in Routing Table ................... 29
2.2.11
Configuration steps in SIM Management ............. 30
2.2.12
Configuration steps in Firmware Tools................. 32
2.2.13
Checking for proper operation.............................. 33
2.2.14
Finishing the installation procedure...................... 34
2.3
Getting further information................................................ 34
3
Operating modes ............................................................ 35
3.1
Overview: Using ECOTEL ................................................ 36
3.2
ISDN interface: Selecting the ISDN connection type ........ 38
3.2.1
Connection to the internal S0 port/PTMP............. 39
3.2.2
Connection to the internal S0 port/PTP................ 41
3.2.3
Connection to the external S0 port/PTMP............ 43
3.2.4
Connecting ISDN telephones............................... 45
3.2.5
Connection to an external S0 port/PTP................ 47
VIERLING
Page 4
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
3.2.6
Connection as a LCR in PTP mode ..................... 49
3.2.7
Connection to an external S0 port/PTP
(external synchronization) .................................... 51
3.2.8
Connection to an external S0 port/PTP
(internal synchronization) ..................................... 53
3.3
VoIP interface: Sample applications ................................. 55
3.3.1
Media gateway for calls from the ISDN PBX to
VoIP and to GSM mobile radio networks ............. 55
3.3.2
Call routing via the VoIP port of the PBX ............. 58
3.3.3
Call routing via a SIP server (soft PBX) in the
LAN...................................................................... 59
3.3.4
Call routing via SIP server in the IP network ........ 61
3.3.5
Box-to-box operation............................................ 62
3.4
Additional functions .......................................................... 63
3.4.1
Call hold switching between GSM and ISDN
subscribers........................................................... 63
3.4.2
User registration................................................... 64
3.4.3
SIP outbounds (SIP proxies and SIP providers)... 65
3.4.4
SIM management................................................. 67
3.4.5
CDRs in ECOTEL ................................................ 68
3.4.6
Adaptive callbacks ............................................... 70
3.4.7
Callback request via SMS .................................... 72
3.4.8
SMS functions...................................................... 73
3.4.9
Dialing in via the Internet...................................... 73
4
Usage of the configuration software ............................ 74
4.1
Overview: How to configure ECOTEL VoIP...................... 75
4.2
The ECOTEL Service Gear software................................ 77
4.3
Connecting the computer and ECOTEL ........................... 81
4.3.1
Connecting via IP (LAN, WAN), USB or serial
interface ............................................................... 82
4.3.2
Connecting via modem ........................................ 83
4.4
Editing the configuration files............................................ 87
4.5
Generating traces............................................................. 89
4.5.1
Creating traces at a glance .................................. 90
4.5.2
Generating traces: Explanation............................ 92
4.5.3
Generating traces: Examples............................... 94
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 5
5
Introduction to the routing table ................................... 99
5.1
Overview: Controlling the routing behavior of ECOTEL.. 100
5.2
Structure of the table entries .......................................... 102
5.3
Strategy for the routing table .......................................... 103
5.4
Outgoing calls................................................................. 105
5.4.1
Calls to an arbitrary mobile network connection. 106
5.4.2
Calls to an arbitrary fixed network connection.... 110
5.4.3
Calls to a VoIP connection ................................. 112
5.4.4
Calls to an arbitrary extension............................ 113
5.4.5
Forwarding special characters in the
destination number / Selective CLIR function .... 114
5.5
Incoming calls................................................................. 115
5.5.1
Calls from specific numbers ............................... 116
5.5.2
Calls to a specified MSN .................................... 119
5.6
Port-specific calls ........................................................... 120
5.6.1
Routing based on the interface .......................... 121
5.6.2
B-channel routing............................................... 123
5.7
Blocking calls.................................................................. 124
5.7.1
Blocking calls from specific originating
numbers............................................................. 124
5.7.2
Blocking calls to specific destination numbers ... 124
5.8
Date- and time-dependent routing .................................. 125
5.9
Automatic callbacks........................................................ 128
5.9.1
Dialing callback with disconnect......................... 129
5.9.2
Dialing callback without disconnect.................... 131
5.9.3
Non-dialing callback with disconnect.................. 132
5.9.4
Non-dialing callback without disconnect............. 133
5.10
Remote configuration via GSM....................................... 134
5.11
Default configuration....................................................... 135
5.12
User scenario ................................................................. 137
6
Reference: Operating elements of the configuration
software......................................................................... 139
6.1
Overview: The operating elements ................................. 140
6.2
Service Gear module...................................................... 141
6.2.1
Service Gear: Main window ............................... 143
6.2.2
Service Gear: Properties Group......................... 145
6.2.3
Service Gear: Properties Device ........................ 146
6.2.4
Service Gear: Properties Modem....................... 148
VIERLING
Page 6
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
6.3
Gateway Configuration module ...................................... 149
6.3.1
Gateway Configuration: Main window ................ 150
6.3.2
Gateway Configuration: Properties .................... 153
6.3.3
Gateway Configuration: ISDN Interface 1/2 ....... 155
6.3.4
Gateway Configuration: ISDN Interface 1/2:
Enhancements ................................................... 157
6.3.5
Gateway Configuration: GSM Interface 1..n....... 159
6.3.6
Gateway Configuration: GSM Interface 1..n:
Audio Functionality............................................. 162
6.3.7
Gateway Configuration: GSM Interface 1..n:
SIM Properties ................................................... 163
6.3.8
Gateway Configuration: GSM Interface 1..n:
Callback SMS .................................................... 166
6.3.9
Gateway Configuration: VoIP Interface .............. 167
6.3.10
Gateway Configuration: SIP Outbound 1..n ....... 168
6.3.11
Gateway Configuration: Announcements........... 172
6.3.12
Gateway Configuration: Management................ 173
6.3.13
Gateway Configuration: Device.......................... 174
6.4
Routing Table module .................................................... 175
6.4.1
Routing Table: Main window .............................. 176
6.4.2
Routing Table: Routing ...................................... 178
6.4.3
The routing syntax ............................................. 180
6.4.4
The Routing Wizard ........................................... 185
6.4.5
Routing Table: Remote Connection ................... 191
6.5
Firmware Tools module .................................................. 192
6.5.1
Firmware Tools: Main window............................ 193
6.5.2
Firmware Tools: Time ........................................ 194
6.5.3
Firmware Tools: Security Code.......................... 195
6.5.4
Firmware Tools: Firmware Download................. 197
6.5.5
Firmware Tools: Announcement ........................ 198
6.5.6
Firmware Tools: CDR ........................................ 199
6.5.7
Firmware Tools: GSM Parameters: Module 1..n 201
6.5.8
Firmware Tools: File Transfer ............................ 203
6.5.9
Firmware Tools: Trace ....................................... 205
6.5.10
Firmware Tools: Remote Connection................. 207
6.6
Basic Configuration module............................................ 209
6.6.1
Basic Configuration: Main window ..................... 210
6.6.2
Basic Configuration: ISDN Interfaces................. 211
6.6.3
Basic Configuration: IP Connection.................... 213
6.6.4
Basic Configuration: Device ............................... 216
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 7
6.7
Monitor module............................................................... 217
6.7.1
Monitor: Main window ........................................ 218
6.7.2
Monitor: Channels.............................................. 219
6.7.3
Monitor: Statistics............................................... 220
6.7.4
Monitor: Connections ......................................... 222
6.7.5
Monitor: SIM Statistics ....................................... 223
6.8
SIM Management module .............................................. 225
6.8.1
SIM Management: Main window ........................ 227
6.8.2
SIM Management: SIM Cardholder.................... 228
6.8.3
SIM Management: GSM 1..n.............................. 229
6.8.4
SIM Management: GSM 1..n: SIM Group 1..10 . 232
6.8.5
SIM Management: Device.................................. 234
6.9
User Registration module ............................................... 235
6.9.1
User Registration: Main window......................... 236
6.9.2
User Registration: Allowed Users ...................... 237
7
Making calls via ECOTEL............................................. 239
7.1
Overview: What ECOTEL users must know ................... 240
7.2
Outgoing calls................................................................. 241
7.2.1
Calls to an arbitrary mobile network subscriber . 241
7.2.2
Calls using speed dialing ................................... 243
7.2.3
Setting up fixed connections .............................. 244
7.3
Incoming calls................................................................. 245
7.3.1
Dialing an extension by the caller ...................... 245
7.3.2
Routing calls to a fixed extension....................... 246
7.3.3
Redialing or new dialing ..................................... 247
7.3.4
Call forwarding ................................................... 248
7.4
Call hold switching between subscribers ........................ 249
8
Additional topics and background information ......... 252
8.1
Overview: Gaining a better understanding of ECOTEL .. 253
8.2
Interpretation of the interface version ............................. 254
8.3
ECOTEL Glossary .......................................................... 255
8.4
General information about VoIP ..................................... 258
8.4.1
Explanation of VoIP terms.................................. 259
8.4.2
Codec ................................................................ 262
8.4.3
VoIP and Security .............................................. 263
VIERLING
Page 8
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
9
Special hardware-related issues ................................. 264
9.1
Display elements on the housing.................................... 265
9.1.1
Display elements on the housing: ECOTEL
VoIP ................................................................... 265
9.1.2
Display elements on the housing: ECOTEL
ISDN2-1 ............................................................. 267
9.1.3
Display elements on the housing: ECOTEL
ISDN2-2 ............................................................. 269
9.2
Interfaces on the housing ............................................... 271
9.3
Interfaces BRI1, BRI2..................................................... 275
9.3.1
BRI1 connection................................................. 277
9.3.2
BRI2 connection................................................. 278
9.4
Antennas ........................................................................ 279
9.5
SIM cardholder installation ............................................. 280
9.5.1
SIM8 cardholder................................................. 283
9.5.2
SIM16 cardholder............................................... 284
9.5.3
SIM32 cardholder............................................... 286
9.5.4
SIM emulation board .......................................... 287
9.6
Peculiarities of ECOTEL ISDN2-2 and other models
with a dual design........................................................... 288
10
Technical Details .......................................................... 290
10.1
Wave files for speech announcements........................... 291
10.2
Package contents........................................................... 294
10.2.1
Package contents ECOTEL VoIP ...................... 294
10.2.2
Package contents ECOTEL ISDN2-1................. 295
10.2.3
Package contents ECOTEL ISDN2-2................. 296
10.3
Spare parts / Accessories............................................... 297
10.3.1
Spare parts / Accessories ECOTEL VoIP .......... 297
10.3.2
Spare parts / Accessories ECOTEL ISDN2-1 .... 298
10.3.3
Spare parts / Accessories ECOTEL ISDN2-2 .... 299
10.4
Specifications ................................................................. 300
10.5
Maintenance and Warranty ............................................ 301
10.6
Conditions for using the software ................................... 302
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 9
1 Introduction
VIERLING
Page 10
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
1.1
Overview: Please read this first!
Congratulations on your purchase of the
ECOTEL
®
! It is a
powerful device with a wide array of functions for use in many
different applications. It can be configured to suit the particular
behavior of most PBXs.
Safety instructions
You must read the safety instructions prior to using this device.
1.2 Safety instructions
A common manual for several device types
This manual describes how to operate the
ECOTEL
®
VoIP,
ECOTEL
®
ISDN2-1, and
ECOTEL
®
ISDN2-2 devices.
In this text, we use the term
ECOTEL
®
when we are talking about
all device types. When there are variations between the devices,
this is specified in the text, particularly if certain functions are
available only in one of the device types.
Quick Start
If you just want to quickly configure your
ECOTEL
®
VoIP
in order to
make calls between GSM and VoIP, use our Quick Start guide. In
case of a default installation, you will find it here:
C:Program FilesVierlingECOTEL_Service_GearDocumentsVoIPEN
ECOTEL_VoIP_Quickstart_EN.pdf
Installation guideline
Our detailed installation guideline will walk you through all of the
steps from installing and setting up the device to making your first
conversations.
2.2 Installation guideline
We wish you much success with the
ECOTEL
®
!
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 11
1.2
Safety instructions
This device was tested in conformity with EN 60950-1:2001 VDE
0805 Part 1: 2003 “Information technology equipment - Safety”
and left our plant in perfect working order.
In order to maintain the device in good condition and to ensure
safe operation, the user must observe the information and
warnings that are contained in these operating instructions.
Only trained technicians working in the field of electronics may
install
ECOTEL
®
.
Any maintenance and repair of the device when it has been
opened must be performed by a trained specialist.
Transport
As protection against jolts and impact, this device should be
transported in its original packing only.
Condensation can occur if the device is brought from a cold
environment into the room where it is to be operated. The device
must be absolutely dry prior to being operated. Accordingly, an
acclimatization period of at least two hours is required.
Setup
Protect this device from direct sunlight and heat.
The device may only be connected to the AC line by means of the
AC power adapter that was supplied or using an original
replacement unit.
Because the plug-in power unit also serves to provide isolation
from the AC line, install the terminal device so that the power
outlet will be close at hand and easily accessible.
VIERLING
Page 12
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Connecting cables
Lay all cables in a manner that is not hazardous to pedestrian
traffic. The power cord must be unplugged from the AC line socket
in order to completely disconnect the equipment (e.g. in
emergencies).
Cables should not be connected or disconnected during
thunderstorms!
I/O interface
For safety reasons, the I/O interface may be connected only with
a floating contact.
Antenna input
The antenna must be protected against destruction due to
lightning. The base of the antenna must be grounded.
Damage
For safety reasons, if the device
–
exhibits visible damage
–
or has been exposed to moisture,
then further operation should be discontinued! In this case, please
ensure that the device is disabled so it cannot be used by anyone
else.
Ambient conditions
The device may be used only if the specified ambient conditions
are met.
10.4 Specifications
Ensure that all device openings are protected from all foreign
matte, such as dust, dirt and liquids.
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 13
Repairs
Repairs must be performed only by qualified personnel. Only use
replacement parts that comply with device safety standards.
Always unplug the AC line connector before opening the device!
Upgrades
Only install system upgrades that are specifically intended for this
device. Installing other upgrades can damage the system or
violate safety standards and radio interference regulations.
Cleaning
Before cleaning, pull the power supply plug. The housing interior
may only be cleaned by an authorized technician.
Do not use scouring powder or solvents harmful to plastics.
Do not allow liquids to penetrate into the interior of the device. A
dry cloth suffices for cleaning the housing surface. A cloth dipped
in water containing a mild detergent and then wrung out well can
be used for heavier stains.
Electromagnetic compatibility
The device fulfills the EU Directive 89/336/EEC "Electromagnetic
compatibility" and the requirements of the Low Voltage Directive
73/23/EEC.
The CE mark appears on the name plate.
VIERLING
Page 14
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2 Getting started
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 15
2.1
Overview: Getting ECOTEL up and running
This section is intended to help you put
ECOTEL
®
into operation
quickly and reliably.
Due to the variety of possible functions, you will have to make a
number of decisions and settings in order to precisely configure
ECOTEL
®
to suit your needs. Our installation guideline should
provide the necessary orientation.
VIERLING
Page 16
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2
Installation guideline
The following is a step-by-step description of the entire installation
process.
Important: If you have an
ECOTEL
®
ISDN2-2
or
ECOTEL
®
ISDN2-14x
, please read this section first:
9.6 Peculiarities of ECOTEL ISDN2-2 and other
models with a dual design
2.2.1
Determining the connection type
»
Select the ISDN connection type
(if you wish to use ISDN interfaces).
Please read:
3.2 ISDN interface: Selecting the ISDN connection
type
»
Keep the configuration information and routing entries
found there handy for the later steps in this process.
»
Select the VoIP connection type
(if you wish to use the VoIP interface).
Please read:
3.3 VoIP interface: Sample applications
»
Keep the configuration information and routing entries
found there handy for the later steps in this process.
Consult with the administrator for your PBX to choose the best
operating mode for your particular application. Then, the
connections from
ECOTEL
®
to the PBX can be prepared
accordingly.
The configuration process for the software is also dependent on
the operating mode which is selected.
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 17
2.2.2
Preparing for installation
»
Make sure that you received the full content of the
package.
10.2 Package contents
»
Obtain the necessary accessories (see below).
»
Set up the antenna(s) at a location where reception is
adequate (maybe provisional, for the time being).
Warning: Do not yet insert any SIM cards into the device!
Reason: When it is powered on,
ECOTEL
®
will immediately
attempt to log in to the network using the SIM card. Since
ECOTEL
®
does not yet have the valid SIM PIN, this will
fail. After two failed attempts,
ECOTEL
®
will block any
further attempts.
You will need the following accessories (not included) to put the
device into operation:
–
SIM card(s)
–
SIM cardholder (not for
ECOTEL
®
ISDN2-1
)
–
GSM antenna(s) (GSM900/1800/1900 depending on the
intended application; antennas are included with
ECOTEL
®
ISDN2-2
and
ECOTEL
®
VoIP
)
–
PC (Windows 98 or higher) for configuring
ECOTEL
®
–
RJ-45 network cable (for VoIP functions or for configuration
via IP)
The following rule of thumb should work for the antenna site: If
you are able to make calls using a mobile phone and a SIM card
from the same provider, then the antenna reception will probably
be adequate.
VIERLING
Page 18
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.3
Connecting the device
»
Connect the ISDN lines to
ECOTEL
®
.
Use the jacks required by the selected ISDN connection
type.
3.2 ISDN interface: Selecting the ISDN connection
type
»
Connect the remaining lines to
ECOTEL
®
(if required):
Antenna(s), Ethernet (LAN), USB, serial cable.
»
Connect the power supply.
Note: The guarantee for
ECOTEL
®
is nullified if you use a
power supply which is not approved by VIERLING.
The LEDs on the housing provide information about the device
and interface status.
9.1 Display elements on the housing
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 19
2.2.4
Setting up the USB interface
Note: These steps are necessary only if you wish to use
the USB interface to configure
ECOTEL
®
.
ECOTEL
®
ISDN2-1
does not have a USB interface.
From the viewpoint of the configuration computer,
ECOTEL
®
is
not connected to the USB interface as a USB device. Instead, a
COM interface is emulated which is used for access to
ECOTEL
®
.
You will have to install a special driver.
Proceed as follows:
»
Connect the configuration computer and
ECOTEL
®
using
the USB cable
»
Power up the computer and
ECOTEL
®
»
Windows should indicate that it found new hardware
»
Click OK to launch the hardware wizard
»
Follow the instructions provided by the wizard. Use the
following options:
»
Install hardware driver
»
Search for a driver for the device
»
To choose the source: Click on the Browse button,
select the driver file <drive>:USB_Driversftdibus.inf
on the CD drive
»
Finish installation
»
Windows should indicate again that it found new hardware
»
Repeat the steps listed above with the driver file
VIERLING
Page 20
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
»
Open Windows device manager:
e.g. right-click on the desktop on My Computer,
Manage,
Computer Management (Local) > System Tools > Device
Manager
»
Under Ports (COM & LPT), there should now be a new
entry, e.g.:
USB Serial Port (COM3), USB Serial Port (COM4) or
something similar.
»
Write down this COM number. You will have to use it later
to select this interface during the configuration process.
VIERLING
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
Edition 3.2-EN – 20060530
Page 21
2.2.5
Installing the configuration software
»
Insert the supplied CD-ROM
ECOTEL
®
VoIP
(or
ECOTEL
®
ISDN2-1
,
ECOTEL
®
ISDN2-2
) into your computer.
»
In the Software directory, run the Setup.exe program.
»
Follow the installation instructions on the screen.
The ECOTEL Service Gear configuration software will now be
installed. Once it is ready, you can launch it via Start > Programs
> ECOTEL Service Gear.
If necessary, you should now get an initial overview of the design
and operation of the configuration software.
4 Usage of the configuration software
The following sections describe the steps needed to quickly get
ECOTEL
®
up and running.
VIERLING
Page 22
Edition 3.2-EN – 20060530
ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.6
Configuration steps in Service Gear
»
Launch the configuration software:
Start – Programs – ECOTEL Service Gear
(The Service Gear module should appear.)
»
Create a new group:
Mark the Devices tree node
Edit > Add Group.
Give the group a name of your choice.
OK
»
Create
ECOTEL
®
as a new device:
Mark a group
Edit > Add Device.
(The Properties dialog for the new device should appear.)
»
Edit the properties:
Give your device a Name of your choice.
Select the Device Type.
Under Access Via: Choose the interface you wish to use to
configure the device.
Fill in the remaining fields (depending on the means of
access).
Leave the Security Code field blank (factory default)
OK
Note: If IP is to be used for the initial access, make sure
your computer has an IP address that matches
ECOTEL
®
's
default settings (default IP address for configuration:
192.168.10.10, subnet mask: 255.255.255.0).
Do not confuse this IP address with the default IP address
of
ECOTEL
®
VoIP
's internal SIP server (192.168.10.11)
which is used for VoIP telephony.
If you want to access
ECOTEL
®
via a different IP address,
use the USB or RS232 interface to access it for the first
time and then change the default IP settings.
2.2.8 Configuration steps in Basic Configuration
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If necessary: Create the modem
This step is necessary only if you would like to access your device
via a modem, i.e. via the GSM interface.
»
Create a new modem:
Mark the Modems tree node
Edit > Add Modem.
Fill in all of the fields in the Properties dialog.
OK
»
Assign the modem to the device:
Mark the device
Click on Properties (bottom right).
Choose the desired modem in the Properties dialog under
Modem.
OK
For additional information, see:
6.2 Service Gear module
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ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.7
Configuration steps in Gateway Configuration
»
Switch to the Gateway Configuration module:
Click on the device in the tree view
(or use Tools > Start > Gateway Configuration).
Click on OK if the following message appears:
“Configuration file not found…”
»
Open a new configuration file:
Choose File > New...
In the Available Versions list, choose the latest version
(unless you know that your device uses an older firmware
version; then choose the appropriate version).
A configuration file (type *.UPB) will now be created and
loaded into the display. The Device Selection page should
appear.
»
Edit the Device page:
Choose the number of existing GSM modules
You should now see some additional configuration pages in the
tree view. You should edit or check at least the following settings.
You can leave the remaining settings as they are.
»
Enter the prefixes:
Properties >
Enter the prefixes:
International
National and
Country Code
»
Activate/deactivate the interfaces:
At the following locations, leave the default check by the
option Activate Interface or remove it, if required:
ISDN > ISDN interface 1 (or 2)
(depending on the ISDN connection type)
GSM > GSM interface 1 (or 2, 3, ...)
VoIP > VoIP interface (not with
ECOTEL
®
ISDN2-1
)
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»
Configure the SIP outbounds: (
ECOTEL
®
VoIP
only)
VoIP > SIP Outbounds 1 (or 2, 3 ...)
Enter the setup data for the SIP outbounds to be used.
»
Enter the mobile numbers: (
ECOTEL
®
ISDN2-1
only)
GSM > GSM interface 1 (2, 3, ...) > SIM properties >
Enter the numbers:
Mobile Number (telephone number of the SIM card)
Associated SMS Service Center Number.
»
Save the configuration file:
Choose File > Save.
Enter the file name ECOTEL (the extension .UPB will be
automatically added).
You should keep the default path.
»
Transmit the configuration file to your device:
Select Transmit > Save in ECOTEL…
(You can monitor the progress of the download in the
Communication window.)
For additional information, see:
6.3 Gateway Configuration module
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ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.8
Configuration steps in Basic Configuration
»
Switch to the Basic Configuration module:
Select Tools > Start > Basic Configuration.
(Click on OK if the following message appears:
“Configuration file not found…”)
»
Open a new configuration file:
Choose File > New...
In the Available Versions list, choose the latest version
(unless you know that your device uses an older firmware
version; then choose the appropriate version).
A configuration file (type *.BSB) will now be created and
loaded into the display.
»
Edit the Device page:
Choose the number of modules
»
ISDN settings:
On the ISDN settings page, make the settings depending
on the ISDN connection type; see the table in the
corresponding section of the manual.
»
IP settings:
Fill in the fields on the IP Connection page under device.
With
ECOTEL
®
VoIP
, fill in the fields under SIP as well, and
all other fields as required.
(DNS settings are only necessary if SIP outbounds are
used). You can obtain the necessary data from your
network provider.
Note: The Device IP address must be different from the
SIP IP address! Both addresses must be valid and belong
to the same network.
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»
Save the configuration file:
Choose File > Save.
Enter the file name ECOTEL (the extension .BSB will be
automatically added).
You should keep the default path.
»
Transmit the configuration file to your device:
Select Transmit > Save in ECOTEL…
(You can monitor the progress of the download in the
Communication window. If the IP settings were modified,
ECOTEL
®
will restart.)
For additional information, see:
6.6 Basic Configuration module
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ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.9
Configuration steps in User Registration
Note: This section applies only to
ECOTEL
®
VoIP
.
»
Switch to the User Registration module:
Tools > Start > User Registration.
»
Load the existing user table:
Upload from Ecotel.
(The user table should appear in the editing window.
The device contains a standard user table when it is
shipped from the factory).
»
Add new user:
Entry: New
Enter the data in the dialog.
»
Repeat this process for each new user.
»
Delete the default entry if so desired:
The default user table contains the following entry:
Domain = *, User = *; Password = *,
This allows any user to register without a password. If this
is not desired, delete this entry:
Select the entry (*, *, *)
Entry: Delete
»
Save the user table:
Save as…
Accept the file name USER.TXT and the suggested path.
»
Transmit the user table to your device:
Download to Ecotel.
(The file will be transmitted to your device.)
For additional information, see:
6.9 User Registration module
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2.2.10 Configuration steps in Routing Table
»
Switch to the Routing Table module:
Tools > Start > Routing Table.
»
Load the existing routing table:
Upload from Ecotel.
(The routing table should appear in the editing window.
The device contains a standard routing table when it is
shipped from the factory).
»
Edit the table entries:
Do not modify the entries of type
(...) cm ... !
If necessary, replace the remaining entries with appropriate
values after consulting the information on selecting the
connection type; see also:
3.2 ISDN interface: Selecting the ISDN connection
type
3.3 VoIP interface: Sample applications
»
Save the routing table:
Save as…
Accept the file name RTBL.TXT and the suggested path.
»
Transmit the routing table to your device:
Download to Ecotel.
(The file will be transmitted to your device.)
For additional information, see:
6.4 Routing Table module
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ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.11 Configuration steps in SIM Management
Note: This section applies only to
ECOTEL
®
VoIP
and
ECOTEL
®
ISDN2-2
. The corresponding configuration steps
for
ECOTEL
®
ISDN2-1
are to be done in the Gateway
Configuration and Firmware Tools modules.
»
Switch to the SIM Management module:
Select Tools > Start > SIM Management.
(Click on OK if the following message appears:
“Configuration file not found…”)
»
Open a new configuration file:
Choose File > New...
In the Available Versions list, choose the latest version
(unless you know that your device uses an older firmware
version; then choose the appropriate version).
A configuration file (type *.SMC) will now be created and
loaded into the display.
»
Set SIM cardholder types:
On the SIM Cardholder page, set the cardholder types that
apply (Slot 2 above, Slot 1 below!).
(If the SIM cards are not operated in the
ECOTEL
®
:
Select the External option and enter the IP address for the
SIM management center.)
»
Set SIM properties:
Page GSM 1
Select Inserted at: Location A
Enter the data belonging to the SIM card at position 1A on
SIM cardholder 1:
PIN
Mobile Number (telephone number of the SIM card)
Associated SMS Service Center Number
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»
Repeat these steps for the remaining SIM cards.
For the assigning of cards to GSM modules and cardholder
positions, see
6.8 SIM Management module
»
Release SIM cards:
(If there is more than one SIM card per GSM module:)
Page GSM 1 > SIM Group 1
Under Use SIM card(s), check the desired cards.
Under Switch, choose an option other than Never.
»
Repeat for GSM 2(, 3, ...), each with SIM Group 1.
»
Save the configuration file:
Choose File > Save.
Enter the file name ECOTEL (the extension .SMC will be
automatically added).
You should keep the default path.
»
Transmit the configuration file to your device:
Select Transmit > Save in ECOTEL…
(You can monitor the progress of the download in the
Communication window.)
»
Insert the SIM cards
Please read the following information:
9.5 SIM cardholder installation
For additional information, see:
6.8 SIM Management module
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ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
2.2.12 Configuration steps in Firmware Tools
Note: This section applies only to
ECOTEL
®
ISDN2-1
. The
corresponding configuration steps for other
ECOTEL
®
ty-
pes are to be done in the SIM Management module.
»
Switch to the Firmware Tools module:
Tools > Start > Firmware Tools
»
Remove all of the SIM cards!
(if they are inserted)
Warning: When it is powered on and when a SIM card is
inserted,
ECOTEL
®
will attempt to log in to the network
using the SIM card. Since
ECOTEL
®
does not yet have
the valid SIM PIN, this will fail.
After two failed attempts,
ECOTEL
®
will block any further
attempts. In order to unblock the device, insert the SIM
card into a mobile phone and type in the correct PIN. This
will reset the counter for failed attempts..
»
Enter the SIM PINs:
GSM parameters > Module 1 >
Click on Enter PIN
Enter the PIN for the SIM card to be used in the relevant
module
»
Repeat this procedure for each of the remaining modules
»
Insert the SIM cards
For additional information, see:
6.5 Firmware Tools module
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2.2.13 Checking for proper operation
Once you have finished the steps described in the preceding
sections, the basic configuration process is complete. However,
you should keep the configuration software open for a while just in
case you discover you need to make some changes while you are
testing the functions.
You will be automatically returned to the Service Gear module as
soon as you close one of the other modules. You can change
between the modules at any time using the Tools menu.
Testing the field strength
Before you permanently install the antennas, a check should be
made to assure that current field strengths are sufficient. For this
purpose, you can use the page GSM Parameters Module 1 (or 2,
3, etc.) in the Firmware Tools module.
Note: The field strength should be between -81 and -51
dBm.
Setting up connections
A check should be performed to ensure successful installation and
start-up by making a call from your system to a fixed network or
mobile network destination.
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®
VoIP/ISDN2-1/ISDN2-2
2.2.14 Finishing the installation procedure
»
Mechanically attach the device (if necessary)
»
Permanently install the antennas
Please read the following information:
9.4 Antennas
»
Mechanically attach the connecting cable(s)
2.3
Getting further information
If you follow the steps outlined in the previous sections, your
ECOTEL
®
should now be basically ready for operation.
However, you should be aware that
ECOTEL
®
offers a number of
additional functions. Please consult the corresponding help
sections to learn more about these functions and set them up as
required.
You can find additional information here:
6.4 Routing Table module
5.3 Strategy for the routing table
6.3 Gateway Configuration module
6.5.2 Firmware Tools: Time
6.5.3 Firmware Tools: Security Code
3.4 Additional functions
7 Making calls via ECOTEL
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3 Operating modes
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ECOTEL
®
VoIP/ISDN2-1/ISDN2-2
3.1
Overview: Using ECOTEL
ECOTEL
®
has interfaces to various networks: GSM, ISDN (and
also VoIP with
ECOTEL
®
VoIP
). Its main function is to route calls
between these networks based on different parameters in a
routing table.
On the ISDN side,
ECOTEL
®
is connected in most applications to
a PBX.
ECOTEL
®
provides additional services to t
